AI Voice Banking
Enable banking services through gPlex AI
Bank contact centers are turning to AI Voicebot, to support human agents with the ever-increasing volume of thousands of calls per day. gPlex AI can reduce the AHT by 60% and contact center cost saving of up to 70%.
To maximise the customer experience, gPlex Voice AI can be used very effectively for large volume repetitive tasks and can help customers to self-serve. Using virtual voicebot that are human-like to scale, to help customers to solve their problems & quries with immediate, intelligent and actionable support
By harnessing the power of gPlex AI Voice Banking, banks can significantly improve customer experiences by facilitating self-service options for routine inquiries. These virtual assistants, designed with human-like interaction capabilities, efficiently address customer concerns with immediate, intelligent, and actionable support.
Empower your Bank with gPlex AI and lead the future of financial customer service
AI-Powered Customer Service: Deploy our AI VoiceBots to handle high volumes of customer calls and queries with precision and empathy. Our technology reduces average handling time by up to 60%, significantly cutting operational costs while maintaining high-quality service.
Self-Service Capabilities: Empower your customers with the tools they need to manage their accounts effortlessly. From balance inquiries to transaction history, our VoiceBots provide immediate, intelligent responses, enabling self-service that’s not only efficient but also secure.
24/7 Availability: Ensure your customers have constant access to banking services, anytime and anywhere. Our AI VoiceBots are available round the clock, providing consistent, reliable support without the wait.
Why choose gPlex AI Voice Banking ?
Cost Efficiency: Reduce contact center costs by up to 70% while boosting operational efficiency.
Customer Satisfaction: Enhance user experience with fast, accurate, and empathetic interactions.
Scalability: Easily handle increasing call volumes without the need to scale human resources proportionally.
Innovation: Stay at the forefront of banking technology with solutions developed by industry experts.
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